Contact us

We look forward to hearing from you! For Fast support we recommend to use our Live Support to contact us. Simply click on the Chat iconand our team will take care of your request as quickly as possible. We usually respond within 3 working days, usually even sooner.

If you would like to contact us by e-mail, you can reach us at [email protected] reach. Please note, however, that a faster response is possible via our Live Support.

FAQ

How can I contact you?

The quickest way to reach us is via the Live Chat. Just click on the chat icon at the bottom of the page and we'll be happy to help you.

Alternatively, you can also contact us by e-mail at [email protected] but you will usually receive an answer more quickly via live chat.

How long does the delivery take?

Our delivery times are between 2 and 48 hours. For larger orders, however, it can occasionally take a little longer.

I have not received my order, what should I do?

If you have not received your order after 48 hours, please contact us immediately. We will take care of it immediately and find a solution.

After placing the order, I realized that I had entered incorrect information. What do I do now?

No problem! Just contact us as soon as possible and let us know the correct details so that we can adjust your order accordingly.

Does my profile have to be public in order to receive the delivery?

Yes, your profile must be public, otherwise we cannot carry out the delivery.

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